Reentry, In and Outs, and Wristband Policy:
Three-day ticket holders must exchange their ticket for a weekend wristband. Single day ticket holders will exchange their ticket for a single day wristband on each day and will not be allowed to re-enter the Festival. You must pass through security each time you enter.
Wristbands MUST be worn for entry into the Festival. Wristbands are non-transferable, non-exchangeable and cannot be replaced. They cannot be removed and must be worn all three days to allow entry. Please don't remove, stretch or tamper with your wristband in any way or you will not be allowed entry (and that will make us sad).
Allowed and Not Allowed materials:
Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving all prohibited items at home. You can find a full list of these items here: www.lightsallnight.com/guidelines.php
If you can't find the item you're curious about, feel free to e-mail us at info@lightsallnight.com.
Safety Questions:
We make every effort to create a safe environment on the festival grounds, including public and private security and medical staff. If you need any assistance, Seek out a member of our medical staff, or look for a peace officer or festival staff member.
Even though it is December, dancing is hard work and heat stroke is not cool! Drink lots of water. Look for free water filling stations throughout the festival grounds. Remember to take a break and cool down for a minute from time to time.
Lost and Found:
During the Festival, return found items or look for lost items at the Information/Lost & Found booths. After the Festival, you can inquire about lost items by contacting info@lightsallnight.com. Valuables will be held for 30 days and then donated to a local charity. MCP Presents and Highland Entertainment will not be held liable for any unclaimed items.
Ticket Questions:
For information about a specific ticket order, e-mail Ticket Fly, or try us by phone: (877)435-9849.
Lights All Night info before, during, and after the festival:
Still have questions? During the festival, visit our Info tents located throughout the fair grounds, or just ask one of the friendly volunteers staff throughout the venue. Until December, we'd be glad to answer your questions, just e-mail us here, info@lightsallnight.com. Keep in mind, we receive a number of e-mails every day, we will get back to you in the order in which your e-mail was received.
